Draft notice: This privacy policy is an operational draft and should be reviewed by qualified counsel before public launch.

1. Information we collect

We collect information you provide through intake forms, email, payment workflows, and case documents. This may include business contact details, platform notices, screenshots, order or booking records, support messages, and evidence you choose to share.

2. Sensitive information

Do not send passwords, two-factor authentication codes, recovery codes, private keys, full card numbers, or documents unrelated to the case. Redact sensitive information where possible.

3. How we use information

We use information to assess fit, define scope, prepare case reviews, draft evidence packs, communicate with you, process payment, maintain records, and improve the service.

4. Service providers

We may use trusted service providers for email, file storage, payment processing, document generation, hosting, analytics, and print-and-mail fulfillment. These providers process information only as needed to support the service.

5. Legal and safety uses

We may retain or disclose information when required by law, to protect rights and safety, to respond to disputes, to prevent fraud or abuse, or to enforce service terms.

6. Retention

We keep case files only as long as needed for service delivery, recordkeeping, dispute handling, and legal compliance. Clients may request deletion of non-required case materials after delivery.

7. Security

We use reasonable administrative and technical measures to protect information. No online service can guarantee absolute security.

8. International processing

The service may be operated from the European Union and may serve clients in other countries. By using the service, you understand information may be processed across borders through our service providers.

9. Contact

Use the published business email to ask privacy questions, request access, or request deletion where applicable.